![]() ![]() If the test is successful, reload Apache for the change to take effect: sudo apache2ctl -t Next, run the following command to get a free TLS certificate using the Apache plugin: sudo certbot -apache -agree-tos -redirect -staple-ocsp -email -d Install Let's Encrypt client ( certbot) from the Ubuntu 20.04 repository: sudo apt install certbot python3-certbot-apache We can get a free TLS certificate from Let's Encrypt. To keep up with future development in the works for osTicket, feel free to follow our osTicket Roadmap on GitHub.We should enable a secure HTTPS connection in PrestaShop. With SupportSystem’s turnkey infrastructure, you get osTicket at its best, leaving you free to focus on your customers without the burden of making sure the application is stable, maintained, and secure. If maintaining your osTicket installation is becoming daunting, we would encourage you to consider osTicket as a hosted service – we can even import data from your current installation. Note: You will need to download the OAuth2 Plugin in order to test external authorization. Please be sure to upgrade your plugins as well as any language packs you have installed. ![]() If you are installing osTicket for the first time, then simply download osTicket and follow the installation guide. You can check out the upgrade guide for complete instructions on how to upgrade your helpdesk. Note: Before upgrading osTicket, be sure to check your PHP version to make sure it is compatible. We have focused our testing on using OAuth with Outlook and Gmail. Please note that this release candidate requires PHP 8.0.x and should only be used for testing OAuth functionality.īe on the lookout for documentation as well as a tutorial on how to set everything up. In order to test external authorization, you must use the OAuth2 Plugin. It should only be used for testing purposes. ![]() ![]() This is a release candidate, and it should not be used in production. We are in the last stages of perfecting v1.17. We have officially released osTicket v1.17 RC4. ![]()
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